Entries by Patient Prompt

The Power of Automated Appointment Reminders

Your practice might think that using manual phone calls for appointment reminders is more cost-efficient than automated reminders, but the cost savings can be deceiving when you take a look at how much less effective manually calling is. Lets examine both situations: A member of your office staff, in between juggling patients and other priorities […]

Healthcare Awareness Dates – October Edition

Breast Cancer Awareness Month is one of the most well-known awareness dates in healthcare. This annual campaign is designed to increase awareness of the disease and preventative measures. Each year, it is estimated that over 246,660 women in the United States will be diagnosed with breast cancer and more than 40,000 will die. Stericycle Communication […]

How can you adapt to growing practice pains?

In a growing practice, you will most likely find yourself with limited resources: time, money, and maybe even staff. Even with these limited resources, you still need to provide a top-notch patient experience. The best way to make the most out of your existing resources is to streamline your administrative processes, especially regarding patient communication. […]

Get Your Flu Shot Today!

It’s that time of year when we start seeing flu shot promotions almost everywhere. Everyone from your local grocery store to your neighborhood CVS is promoting flu shots. This year, we’re seeing even enticing more incentives in flu shot advertisements. Some of our favorites are: CVS promises shoppers free flu shots and 20% off a […]

3 Major Costs of Manually Calling

At first glance, manually calling patients for appointment reminders seems like the most straightforward thing: since you already have office staff, they can easily make the phone calls during any downtime or set aside some time to quickly get through the list of calls to be made. Why spend money on outsourcing to automated reminders? […]

5 Pitfalls of an Unreliable Appointment Schedule

In many non-emergent healthcare practices, the most important daily report is the appointment schedule. In any facility where patients call in to schedule an appointment, the entire practice revolves around those appointments. An appointment schedule means physicians know when they need to come in, front desk staff knows when to expect heavy traffic, and patients […]

Manually calling patients – is it in their best interest?

Making appointment reminders is a proven way to get patients to show up for their appointments, but is manually calling the best method for your patients? Some practices are switching back to manually calling, instead of using automated reminders, to provide patients with a personal human connection. However, you also need to consider the 3 […]

Healthcare Awareness Dates – September Edition

This September, help your patients be heart healthy! September is National Cholesterol Education Awareness Month! In the midst of back to school physicals, vaccines, and check-ups, is your staff finding time to remind your patients of this important month? We here at PatientPrompt know you and your front staff are busy, especially around this time […]

Your Automated Patient Communication Checklist

Automated patient communication like appointment reminders can deliver big results. Outcomes can include incredible efficiency, increased revenue and happier patients and stats as analytics on what communication works and does not work. In fact, healthcare organizations across North America are reaping the benefits of patient communications including reducing their no-show rates by as much as […]

Healthcare Awareness Dates – August Edition

Back-to-school is right around the corner! It’s that time of year: back to school shopping, fall sports, and yearly physicals are all top of mind. Many people, especially with those who have young children just starting to attend school, also start to think about back-to-school vaccines, questioning whether or not their child needs them. August […]