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Why does PatientPrompt exist?

The PatientPrompt platform exists to help facilitate communication between patients and their care providers. It was created to bring patients and healthcare providers closer together by automating email, voice, text and other forms of communication. Through PatientPrompt, stronger and longer-lasting relationships can be built.

In the early days, PatientPrompt was used primarily for appointment reminders but now, the platform handles everything from population health to care coordination to program promotion.


What clients say

PatientPrompt is used by thousands of physicians, clinics, hospital departments, health agencies and other providers of care. Here is what some of them have to say about the platform and the team that stands behind it.

“I’m a very happy client of PatientPrompt. I am excited to work with such an innovative team. I can’t wait to see what’s in store for the future.”
Cindy Luke, Cardiovascular Institute of the South

“It has been an excellent relationship…I love PatientPrompt.”
Josiah Mooney, Administrative Lead at Trinity

“To be honest with you, PatientPrompt is probably my favorite vendor that we deal with. It’s just effortless.”
Teresa Castillo, LSU Healthcare Network


PatientPrompt is part of Stericycle

Stericycle Communication Solutions is a diversified service offering of Stericycle, Inc. We are one of North America’s leading providers of customer communication solutions for commercial businesses and healthcare organizations. We consolidated the capabilities of numerous businesses that offer best-in-class call center services—and invested robust resources in infrastructure, technology and team member education to further enhance these services.

The PatientPrompt platform is now a product available through Stericycle Communication Solutions. We are the only company that offers both automated and live operator communication capability. Talk to us about how we can bring this unique combination of technology and service to your organization.

Learn more about Stericycle Communication Solutions >

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