Customized patient navigation messages for closing gaps in care and helping patients manage care plans while bridging departments, divisions, programs, locations, EHR/PMs and organizations.
Politely remind patients about the various payment options you offer or how they can contact your office to discuss the timing of their next payment via email or recorded message. Become proactive on your receivables.
Broadcast automated messages to promote and encourage enrollment in your organization’s programs and initiatives such as patient portals, flu clinics, and community programs.
Send instructions to your patients ahead of their visits and (a) avoid having to reschedule because of improper prep (b) reduce patient anxiety and (c) ensure patients arrive in plenty of time.
Interactive, customizable and intelligent patient friendly appointment reminders delivered in the patients’ preferred method of contact and language.
Bad weather? Power outage? Medication/Device recall? Send a notice to all affected patients quickly and easily. Track their responses even if your own system is offline or unavailable.
Proactively reach out to your at-risk patients using automated messages that contain instructions or trusted educational resources specific to their condition. Help all your patients improve their health literacy and overall wellness.
Reinforce your verbal post-treatment care instructions and help patients maintain good health through automated messages that contain links to trusted resources as well as symptoms to watch out for.