Midwest Orthopaedics at Rush Case Study

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Practice Area: Orthopedics
Location: Chicago, Illinois area
Physicians: 38
Locations: 5 across the Illinois area

Challenges
Midwest Orthopaedics’ traditional method of manually calling patients for appointment reminders was time-consuming and inefficient.

Solution
PatientPrompt created a specialized system for Midwest Orthopaedics using it’s customization and Best Practice Protocols to enhance overall practice workflow.

Results
– Eliminated overbookings
– Reduced patient no-show rate
– Improved productivity
– Improved patient communication

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