Urology San Antonio Case Study

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Practice Area: Urology
Location: San Antonio
Physicians: 26
Locations: 13 across the San Antonio region

Challenges
Manually calling patients to schedule and confirm appointments was draining staff resources.

Solution
A fully customized and automated communication solution.  PatientPrompt improved the appointment scheduling process, allowing reception staff to spend valuable time on other tasks.

Results
– Fully customized patient communication solution
– Released time for front-office staff to focus on other tasks
– Improved reporting capabilities

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